FAQ

I. PAYMENT AND COSTS

How can I pay?

Secure Payments via Apple Pay, Google pay, Debit or Credit Card . Installation Guaranteed on all products .24 X7 Support.

Debit or Credit Card payment via secure stripe provider which  is world leading payment gateway 

How safe  is card payments ?

Stripe card payment  gateway is the largest and safest card payment gateway we use for customer payments  .

Are there any additional costs?

All license are lifetime one time fee only  , no subscription or recurring fee  on any license 

There are no hidden costs in buying our products. 

II. INSTALLATION AND SUPPORT

How do I install Software or Product?

For electronic product manual will be included in each product . 

For Installation of Antivirus or Software  can be a challenging task. We have made a simple textual guidelines to help you with the process which will be sent with each order . Instructions for installation are also in product description on each page .

A digital download is described as a product which will be delivered to you secure digital download , Official  direct download link and code will be  emailed , giving you access to download the product you have purchased within mins   Your software download instructions via official download link and activation instructions will be sent to your email in the order

 How can I get help with installation?

Type your message in contact us page and we will respond as soon as possible or email at 

Email: support@digital-zones.com

 

III. ABOUT OUR PRODUCTS

What is an electronic software licence?

An electronic software licence provides the customer with a right to use software programs via the digital delivery of a product key and official link 

 What is a Digital Download?

A digital download is described as a product which will be delivered to you through download directly from software provider so you know software is authentic

Your software download instructions via official download link and activation instructions which will be sent soon to the email address provided during the order process.

Are your licences lifelong?

Yes. We sell Software  as a one-time purchase product - by paying a single up-front cost you get the software for one computer for a lifetime, unless stated otherwise. There are no extra costs or recurring subscriptions involved.

Are your licences genuine?

The software licences we sell are unique and only for you. They can be used by regular users and business users. Direct download of   Software from Official download link  so its Authentic .  

What are the benefits of electronic software licences?

  • Availability: electronic licences are available at anytime, anywhere;
  • Delivery: fast email delivery with no waiting time and no shipping costs;
  • Eco-friendly: there is no unnecessary packaging or transport required;
  • Price: often cheaper than physical licences.

 

 


IV. SHOPPING AT Digital Zones

What happens after I place my order?

After you complete your order it will be processed and you will receive order confirmation email (with all the details of your purchase) 

As soon as our system processes the payment, your order will be fulfilled and the product key will be sent to you via email within same day in few hrs.

How soon and where will I receive my products?

As soon as our system processes the payment, your order will be fulfilled and the product key will be sent to you via email with same day in few hrs .

 

Where can I get help about my order?

Type your message in contact us page and we will respond as soon as possible or email at 

Email: support@digital-zones.com